Terms & Conditions

Delivery

We aim to deliver all orders within 2-3 days if the goods are in stock. If the goods you order are “Out of Stock” we will send out the order as soon as the product becomes available again. If we cannot source the item we will contact you to inform you.

Cancellation

Goods that are stocked items may be cancelled up to 7 days from receipt (see returns policy) and will be subject to a 15% handling charge. Goods that are non-stock or special order items can only be cancelled or returned by prior arrangement with our returns department and subject to us being able to return them to the manufacturer. In all cases, please contact our sales department for a returns authorisation number. Goods returned without a returns authorisation may be returned to you at your cost. Our terms and conditions do not affect your statutory rights.

Returns Policy

We want you to be happy with your purchase. Please check the goods on delivery and ensure that they are supplied correctly. If any of the goods or packaging appears to be damaged or tampered with, please sign for the goods as damaged. If any of the goods prove to be unsuitable please return them within 7 days in the original packaging and in an unused condition for a full refund less any postage costs.